Original Watercolour Painting on 300sgm archival paper. 53 x 39 cm
When do I post your Artwork?
Although I endeavour to post most items the following working day, it may take 1-2 working days for your order to be properly packaged and dispatched if it is a larger item. I will keep you fully informed every step of the way.
I will email you to confirm dispatch of your order/s.
All items will be sent as a signed for package but as I am based in Serbia the postal times are slower than those in the UK.
Good things come to those who wait...
As a guide, we are given the following delivery times for our parcels:
UK: 5-7 working days
Within the rest of Europe: 5-7 working days
Rest of the world: 10-15 working days
When to worry...
If you have not received your parcel within 15 working days, please contact me so I may enquire with the post about your order. Although it is very rare for a parcel to go 'missing', I will do my best to liaise with the postal system to locate your parcel.
All items are insured, however, please remember that I cannot make any claims until one month following the postage of the order.
If you are not entirely satisfied with your purchase, I'm here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a refund, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging or equivolent.
Your item needs to have the receipt or proof of purchase.
Once I receive your item, I will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions or queries please don't hesitate to contact me.